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If I don't win do I get a refund?

Unfortunately, all sales are final once ticket(s) are purchased, NO REFUND will be issued.

What if I receive a defective prize?

If you ever receive your prize and it's defective, please do not hesitate to contact us so we can resolve the matter. You have a grace period of 5 -7 days after delivery  to contact us on defective  items.

What's the response time for all inquiries?

The best way to get in contact with us is via email and our website. Please allow our team up to 24 - 48hrs to respond to all inquiries. We are working diligently to assist everyone and we appreciate your time and patience.

What's the shipping & handling policy?


What is your refund and exchange policy?

All sales are final. Once tickets are purchased there will be no refund or exchange granted.

How do I pay for my tickets?

The best way to assure your ticket(s) are processed and secured follow these instructions thoroughly.

• Click "Purchase Ticket" Button

• Check out and Select "Manual Payment"

• Your "Order Number" Should Automatically Generate

• CashApp Your Payment To "$HumbledHeartsDonation"

• Place Your "ORDER NUMBER" In the Subject Line


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